Lodge a ReturnUpdated 2 years ago
Please note, we do not accept returns for any styles purchased during flash sales or promotions unless faulty. Items purchased with a discount code (excluding welcome codes) are considered final sale, and cannot be returned.
Read full sale T&C's here
VITAL INFO
- Easy returns are great but avoiding a return is better. Be sure to check our size guide here or email us - we're happy to help you.
- No changes can be made to your return request once you have posted your return. Any changes MUST be requested with our Customer Care team prior to you shipping your return.
- All returned items must be received back to us in original condition - unworn, unwashed, with all tags / hygienic stickers still attached.
- Please allow 4-6 business days for our returns department to process your return.
- We offer free return shipping on all returns opting for a Store Credit (gift card) or Exchange lodgement.
- Any returns opting for a refund will have the $11.95 handling fee, to cover cost of postage back to our warehouse, this will deduct from the refund at time of processing.
- Original shipping costs are non-refundable.